Scinex Technologies
How we get your
order to you.
Effective date: June 2025 · Applies to all orders placed on scinex.africa
Where we deliver
We currently deliver to Harare and surrounding suburbs. Deliveries to other cities and towns across Zimbabwe are available upon request — reach out before placing your order and we will confirm availability and arrange logistics.
In-store pickup is always available at our Harare location for customers who prefer to collect.
Delivery timeframes
If you have an account on this site, or have left comments, you have the following rights regarding your personal data:
Harare CBD & Suburbs
Same day
Order before 12:00 PM on a business day
Greater Harare
1–2 days
Depending on courier availability
Outside Harare
2–5 days
Confirmed at checkout or via WhatsApp
Please note:
Timeframes are estimates and run on business days (Monday – Saturday, excluding public holidays). During peak periods or high-demand product launches, delivery may take slightly longer. We will keep you updated.
Delivery fees
Delivery fees are calculated based on your location and order size. You will see the applicable fee at checkout before confirming payment.
- Free delivery is available on qualifying orders above a minimum threshold — check the current promotion on our website or ask our team.
- Bulky or fragile items (large monitors, speaker systems) may carry a handling surcharge, communicated before dispatch.
- In-store pickup is always free of charge.
Order processing
Orders are processed once payment is confirmed. If you pay via EcoCash or bank transfer, please allow up to 1 hour for payment verification before your order moves to dispatch.
You will receive a WhatsApp or SMS notification with your order status updates — from confirmation through to delivery.
Tracking & receipt
When your order is dispatched, we will share courier details and, where available, a tracking reference via WhatsApp. Our team is reachable throughout the delivery window if you have any questions.
Please inspect your order upon delivery. If packaging appears damaged or tampered with, note this with the courier before signing — and contact us immediately.
Failed or missed deliveries
If a delivery attempt is unsuccessful because no one was available at the address, the courier will attempt to reach you. A second delivery attempt will be arranged at no extra cost.
After two unsuccessful attempts, the order will be held and you will need to arrange collection or a rescheduled delivery. Additional delivery fees may apply for a third attempt.
Questions about your order?
Chat with us on WhatsApp or email sales.scinex@mail.com — we’re here Mon – Sat.
- 1372 Tynwald North, Harare, Zimbabwe
- 0783 009 633
- sales.scinex@mail.com
- https://scinex.africa/