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Privacy Policy
Your Privacy
Our Commitment
At Scinex Technologies, we believe your personal data belongs to you. This policy explains what we collect, why we collect it, and how we protect it.
last Updated
Applies To
Jurisdiction
SADC
Contact
+263 783 009 633
01
Who We Are
Scinex Technologies is a Zimbabwe-based consumer electronics retailer headquartered in Harare. We operate the website at scinex.africa, through which we sell smartphones, laptops, audio devices, wearables, accessories, and more.
Our website address
https://scinex.africa — all data collection described in this policy refers to interactions on this domain and its sub-pages.
02
Information We Collect
When visitors leave comments on our site, we collect the data shown in the comments form — including your name, email address, and the comment itself. We also collect your IP address and browser user agent string to assist with spam detection.
An anonymized hash derived from your email address may be shared with the Gravatar service to determine whether you use it. Gravatar’s privacy policy is available at automattic.com/privacy. Once your comment is approved, your profile picture may be visible to the public alongside your comment.
For customers who create accounts and place orders, we collect the information required to process your purchase: name, delivery address, contact details, and payment information handled securely through our payment processor.
03
Media & Uploads
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS). Visitors to the site can potentially download and extract location data from images, so we recommend stripping EXIF data before uploading any media.
Good to know
Most modern smartphones embed GPS coordinates in photos by default. Use a photo editing tool or your phone's settings to disable location tagging before uploading images to our site.
04
Cookies
We use cookies to improve your experience on scinex.africa. Here is a breakdown of the cookies we set and how long they last:
05
Embedded Content from Other Websites
Articles and product pages on this site may include embedded content — such as videos, images, or feeds from third-party platforms. Embedded content from other websites behaves in exactly the same way as if you had visited those websites directly.
Those third-party websites may collect data about you, use their own cookies, embed additional tracking, and monitor your interaction with that embedded content — including if you are logged in to their service at the time.
06
Who We Share Your Data With
We do not sell your personal data to third parties. Your information may be shared only in limited circumstances required to operate our services:
Password resets: If you request a password reset, your IP address will be included in the reset email sent to you.
Payment processing: Order and payment information is shared with our payment processor to complete your transaction. We do not store full card details on our servers.
Spam filtering: Visitor comments may be checked through an automated spam detection service.
Legal obligations: We may disclose information where required to comply with applicable law, regulation, or a court order.
07
How Long We Retain Your Data
If you leave a comment, the comment and its metadata are retained indefinitely. This allows us to recognise and automatically approve follow-up comments from you, rather than holding them in a moderation queue.
For users who register on our website, we store the personal information provided in their user profile for as long as the account is active. All registered users can view, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
Order data is retained for as long as required by Zimbabwean tax and accounting regulations.
08
Your Rights Over Your Data
If you have an account on this site, or have left comments, you have the following rights regarding your personal data:
Export
Request an export of all personal data we hold about you
Erasure
Request deletion of your personal data from our systems
Correction
Update or correct inaccurate data in your profile at any time
Access
View all personal information we have on file for you
09
Where Your Data Is Sent
Visitor comments may be checked through an automated spam detection service. Payment data is transmitted to our payment processor over encrypted connections. No personal data is sold to advertising networks or data brokers.
Our website is hosted on servers that may be located outside of Zimbabwe. By using scinex.africa, you consent to the transfer of your data to these servers for the purposes described in this policy.
10
Contact Us
If you have any questions about this Privacy Policy, wish to exercise your data rights, or have a concern about how we handle your information, please reach out to us directly:
- 1372 Tynwald North, Harare, Zimbabwe
- 0783 009 633
- sales.scinex@mail.com
- https://scinex.africa/